A:Yes, Qisakook is a manufacturer with one-stop service company integrating production, design and sales.
Q:What is the material of Qisakook products ?
A:Our products are mainly assembled from high-quality stainless steel, borosilicate glass, premium wood and other materials to ensure durability and a good user experience.
Q:What are your main products ?
A:We specialize in high-quality handmade coffee wares, such as french presses and cold brew coffee maker.And we also specialize in teapot and container.We possess a whole line to provide wonderful taste.
Q:What patents do you have ?
A:We have french press and teapot design patents.We can provide you with the patent certificates for verification.
Q:Do you offer customized services ?
A:Yes, we offer customized service. You can customize the design, color, logo and packaging according to your needs. For more details please contact our professional team.
Regarding Order
Q:What's your MOQ ?
A:100pcs for in stock items; 200pcs for customized items.
Q:How long is your lead time ?
A:It usually needs 20-30 days.
Q:What's the payment term ?
A:T/T,Paypal.
After-sales service
Q:How long is the warranty period of the product ?
A:Our products come with a one-year hassle-free exchange service. If it is a product quality problem, we will provide free replacement service.
Use of Products
Q:How to use Qisakook items ?
A:Our product comes with a detailed instruction manual, you can follow the steps on the instruction manual.
Q:How do I clean and maintain my products ?
A:Our items are easy to clean, and it is recommended to use warm water and neutral detergent for cleaning. Regular maintenance can extend the life of the product.
